Privacy Policy

Before using our services or functionalities, it is important that you read this Policy as well as the specific conditions that regulate each service or functionality.

Object of the privacy policy

This Privacy Policy of Comunicaciones Unicap Sl (hereinafter, Unicap) regulates the obtaining, use and other forms of processing of personal data provided or obtained with the authorization of Users and/or Clients on this website or in any other environment of the entity, digital or physical.

By entering the data in one or some of the data collection forms, whether digitally or physically, you are accepting their conditions of use and the privacy policy, assuming that you have been informed of the conditions of use and legal notice thereof.

We inform you that every time you provide us with your data or it is necessary for us to access information that could identify you, such as your name, surname, email, postal address, telephone number, etc.; Whether to browse the website, purchase our products or use our services, you will be subject to the application of this Privacy Policy.

Unicap informs users that it complies with current data protection regulations, and in particular, with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data.

All legal texts are available to Users and/or Clients on the corresponding website. It is important that you read them since those that are in force at the time of use of our services will be applicable.

Who is responsible for the processing of your data?

Unicap is responsible for the collection and processing of your personal data in relation to the services it provides. Unicap is committed to respecting and safeguarding your privacy and the security of your data. The identifying data of the data controller are: Comunicaciones Unicap Sl, with registered office at Calle Doctor Esquerdo, 28 - Plt 1 E, 28028 Madrid, Spain.

What data do we collect and how?

Depending on how you interact with Unicap (via the web or digital environments, e-mail or telephone, etc.) we collect various types of data about you that may identify you directly or indirectly, as described below. continued:

  • Personal contact information: by this we refer to any information that you provide us to contact you, such as your name, postal address, email address or your telephone number.
  • Account registration information: This is any type of information that is required for entry into your user account, such as your email or password stored in an encrypted and unrecoverable form.
  • Demographic or behavioral information: Information that describes your demographic or behavioral characteristics.
  • Technical information about computing/mobile devices: information about the computer system or other technological device you use to access our website such as the Internet Protocol (IP) address used to connect your computer or device to the Internet, the operating system type and web browser type and version.
  • Websites/usual communications information: As you browse and interact with our website, we may use automatic data collection technologies to collect certain information about your actions. This includes information such as what links you click, what pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors, and length of visits to certain sites. pages. This information is captured using automated technologies such as cookies and is also collected through the use of third-party tracking services (such as Google Analytics).

Acceptance to the processing of your personal data is always revocable although, in certain cases, if you object and do not authorize the processing of your personal data, we will not be able to provide you with certain functionalities or services.

For what purpose(s) do we collect your data?

We may process your data for different purposes. We use your data, for example, when:

  • Register on our website
  • Make a purchase online
  • Contact our Customer Service
  • Submit a claim, suggestion or complaint

To which recipients will your data be communicated?

With the aim of obtaining the full satisfaction of our clients, we inform you that all the data you have provided us and the data you provide us will be treated with the utmost confidentiality. Your data may be communicated to trusted third parties in order to provide you with a better service.

These third parties may be:

  • Third parties that help us provide technology services, such as platform providers, hosting services, maintenance and support on our databases, as well as our software and applications that may contain data about you.
  • Third parties that help us provide digital and e-commerce services such as web analytics and search engine.

If we use companies that do not belong to the European Economic Area (EEA), we will only use companies that offer sufficient protection in accordance with European legislation, such as, for example, suppliers located in the USA that have adhered to “Privacy Shield ”. We do not transfer your data to third parties unless you have authorized us or we are obliged by law.

How long do we keep your personal data?

Personal data will be kept as long as the user does not state otherwise and for the legally established conservation periods, unless for logical and obvious reasons they have lost the usefulness or legitimate purpose for which they were collected.

What are the rights of users who provide us with their data?

Users may exercise, with respect to the data collected in the manner described in the first point, the rights recognized in the General Data Protection Regulation, and in particular the rights of portability, access, rectification, deletion and limitation to treatment.

The rights referred to in the preceding paragraph may be exercised by each user by request by email to the address atencionalcliente@unicap.com. Likewise, users are informed that they can withdraw consent for the processing of their data at any time.

Communication of incidents and irregularities

If there is any behavior or situation that could generate an incident or irregularity of any kind, contact atencionalcliente@unicap.com.

Contact

If you have any questions or concerns about the way we treat and use your personal data or wish to contact our Data Protection Officer, write to us at the following address atencionalcliente@unicap.com.

User Engagement

The user is responsible for the authenticity of the data provided, that it is accurate, current and complete for the purpose for which it is provided, assuming responsibility for damages, both for lost profits and for consequential damage, which are could be generated by said inaccuracies or falsehoods. In any case, if the data provided in the corresponding forms were owned by a third party, the user is solely responsible for correctly obtaining consent and information from the third party on the aspects reflected in this legal notice and privacy policies.

Security

We are committed to protecting your personal data. We contractually require that trusted third parties who process your data do so as well.

User responsibility for use and content

Both access to our website, as well as the use that may be made of the information and content included therein, will be the exclusive responsibility of whoever does so. Therefore, the use that may be made of the information, images, content and/or products reviewed and accessible through it, will be subject to applicable law, whether national or international, as well as the principles of good faith and use. lawful use on the part of the users, who will be entirely responsible for said access and correct use. Users will be obliged to make reasonable use of the services or content, under the principle of good faith and with respect for current legislation, morality, public order, good customs, the rights of third parties or the own company, all according to the possibilities and purposes for which they are designed.

Unicap does not assume responsibility, whether direct or indirect, for consequential damage or loss of profits, derived from the misuse of the services or content made by Users or third parties.

LSSI-CE information

In compliance with the duty of information contemplated in article 10 of the current Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the promoter and content manager of The website where you can download different applications and/or information is Comunicaciones Unicap Sl, with registered office at Calle Doctor Esquerdo, 28 - Plt 1 E, 28028 Madrid, Spain, and with the management of this Internet domain registered in the corresponding registry, responding to communications from users and/or interested parties through the email atencionalcliente@unicap.com. Any other commercial, commercial, administrative or contracting activity for goods and/or services is the responsibility of the company mentioned above, owner of this domain.

Information about cookies

We inform you that we use cookies in order to improve the browsing experience on our website and provide you with a better service. For more information about cookies and how we use them, please read our cookie policy.

Information on the use of other websites and social networks

The company is only responsible for the content and management of web pages of which it is the owner or holds a right of a similar nature. Any other website or social network or information repository on the Internet, outside of this website, is the responsibility of its legitimate owners.

Unicap regularly collaborates with different applications and Web environments, and always recommends that all users carefully read the corresponding legal notices and privacy policies before accessing said web environments, and only access them once. have understood and accepted said legal text in its entirety.

Changes to the privacy policy

Unicap reserves the right to change this policy at any time. Please review the Privacy Policy regularly. Unicap will take reasonable steps to notify you of any material changes to our privacy practices regarding the use of information you have provided to Unicap.

Applicable Law and Jurisdiction

For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish legislation will apply, to which the parties expressly submit, being competent for the resolution of all disputes. conflicts arising from or related to its use of the Courts and Tribunals of Madrid.